Absolutely! We are more than happy to provide samples for customer evaluation. Please provide your requirements, and we will promptly send the samples to you.
Q:
What is your minimum order?
A:
No order is too small. Basically, we don’t have a MOQ requirement, but the price depends on the qty.
Q:
Can I customize the color of the wheels? How can I proceed?
A:
We offer customization services, and you can provide us with either color card numbers or color samples for reference. However, please note that customization may incur additional costs and production time. Feel free to contact us for further details or to discuss your customization requirements.
Q:
What is the lead time?
A:
Delivery time depends on the order quantity. Once the order is confirmed, we will provide an exact delivery date.
Q:
Can you provide customized packaging services?
A:
We can indeed provide customized packaging. If you require customized boxes or packaging, please let us know your requirements, and we will provide a separate quotation for you.
Q:
Does the product have a warranty?
A:
Our products come with a warranty. The specific warranty period and conditions will be clearly stated in the contract.
Q:
What should I do if I can’t find the caster wheel I need?
A:
We couldn’t possibly put every caster combination on the site, if you can’t find the caster wheel that you are looking for, drop an email or give us a call.
